Seamless patient communication via phone, text, and AI
Carrick brings patient texts, calls, voicemails and AI assistance into one shared space, so your team can reduce no-shows and spend its hours on the conversations that matter most.
- HIPAA / PIPEDA / PHIPA-compliant two-way texting
- Calling suite with smart voicemail
- One unified inbox for every patient conversation
- AI agents, broadcasts, forms and translation
Is Carrick right for you?
Five questions, about a minute, and an immediate result.
Patient access
How often do patient calls go unanswered or get returned later than you would like?
Think about busy periods, after-hours calls, and times when staff are helping patients in person.
Appointment reliability
How often do missed appointments create avoidable work for your team?
Consider no-shows, late cancellations, manual reminders, and time spent filling open appointments.
Team workload
How much staff time goes to routine patient communication?
Include repeat questions, returning calls, confirming visits, sharing updates, and following up.
Connected communication
How fragmented are patient conversations across phone, text, voicemail, and teams?
Consider whether staff switch between disconnected numbers, inboxes, locations, or systems.
Automation readiness
How ready is your organization to automate routine communication while keeping staff in control?
Think about reminders, common questions, call handling, outreach, and after-hours support.
Your Carrick fit result
Strong fitCarrick will be a strong fit for your organization.
Your answers point to clear opportunities to connect patient communication and reduce manual work.
This quick check is a conversation starter, not a technical or operational assessment.
Talk through your result
Tell us a little about your organization and we’ll show you where Carrick will help first.
Calls go unanswered, voicemails pile up unheard, and follow-ups are fractured. Carrick puts texts, calls, voicemail and guardrailed AI in one place, and patients coordinate their care right from their texts. No app, no login.
Full HIPAA, PIPEDA and PHIPA compliance.
“Carrick has proved to be extremely valuable, significantly reducing the time staff spend calling patients and chasing voice mails … reducing no-shows, and improving access to screening.”