Broadcast Messaging & Patient Outreach

Send targeted updates to individual patients or carefully selected groups in a few simple steps.

Healthcare organizations coordinating patient outreach across communities

Customize your Message

With Carrick, we give you all the tools to make sure your message is customized to your audience. Use trackable links to measure engagement, templates to speed up broadcast creation, and dynamic fields to personalize each message.

Trackable Links
Trackable links are short-links that alert you when a contact clicks it.

Carrick reporting dashboard for measuring patient outreach

Customized Templates
Templates are pre-written messages that can be inserted into a conversation to make responding to common inquiries quicker and easier.

Templates for creating a message

Dynamic Message Templates
Use fields specific to each contact, such as name, email, or other custom information, to personalize every broadcast.

Templates for creating a message

Easy Audience Selection
When selecting your audience, manually select each contact or choose by tags.

Audience Selection

Reach your Target Audience

Reach the right audience with Carrick’s audience selector. Set up tags to group similar contacts and make targeted outreach seamless.

Automated Tagging based on replies

Set keywords before sending a broadcast, then automatically organize contacts based on their replies by adding them to a sequence, group, or tagged audience.

Keywords/Tags Based on Customer Responses
Carrick looks for the keywords you specify when a contact replies. When it finds a match, it applies the corresponding tag automatically.

Keyword Selection

Transform Your Text Communication Today

Experience firsthand how Carrick can elevate your engagement.