Announcements and service updates
- Clinic availability and closures
- Program and service changes
- Time-sensitive guidance
Put public health in your community’s pocket.
Carrick gives public health teams an easier way to connect. Send reminders, alerts, educational resources and more — without apps, portals, or logins.
Reach every community member, regardless of their technology access.
- Reach patients with limited phone or email access
- Share health education in multiple languages
- Automate appointment and vaccine reminders
Trusted by healthcare teams
Partnering with top healthcare organizations throughout North America
Connected community outreach
Turn one message into a complete public health pathway
Carrick connects targeted outreach, multilingual replies, forms, reminders, follow-up, and reporting. Public health teams can reach the right community, understand who needs help, and keep the next step moving without building another phone tree.
- 01
Reach the right community
Select relevant groups and send personalized announcements, program invitations, alerts, or educational resources.
Explore patient announcements - 02
Make it easier to respond
Collect registrations, forms, screening answers, and questions with translation available where enabled.
Explore forms and translation - 03
Continue the pathway
Coordinate reminders, resources, follow-up messages, and unresolved replies while keeping the communication history connected.
Explore outreach campaigns
Why public health teams choose Carrick
Coordinate accessible outreach across programs, communities, languages, and care settings.
Targeted community reach
Contact relevant groups based on program, location, provider, appointment, or other criteria
App-free access
Let people receive information and respond from the phone they already use
Faster program launches
Reuse approved outreach, forms, reminders, and follow-up steps across recurring programs
Connected participation
Move people from awareness to registration, reminders, resources, and follow-up
Clear staff oversight
See deliverability, replies, ownership, and outstanding work in one operational view
Consistent follow-up
Schedule the next step while keeping questions and exceptions visible to staff
Built for public health programs that cannot stop at the first message
Connect outreach with the response, information, and follow-up each program requires.
Screening and vaccination pathways
- Targeted invitations and eligibility information
- Registration, screening forms, and reminders
- Resources and continued follow-up
Registration and community feedback
- Event and clinic registration
- Automated confirmations and reminders
- Surveys and program input
Real-world results
Public health teams launched urgent and multilingual programs at scale
NL Health Services used Carrick for outbreak response, research recruitment, screening programs, and multilingual communication with newcomer populations—all within the same connected platform.
See the public health workflows in the NLHS case study<24h
to deploy an outbreak-response bot
70k+
patients supported across the province
30+
clinics using Carrick
See Carrick in your workflow
Reach more people without adding another phone tree
Bring us the program, population, and follow-up challenge. We’ll map how Carrick can connect outreach, replies, forms, reminders, translation, and reporting.
Plan your connected outreach workflowRelated resources
Explore what Carrick can do for your team
Continue with the platform capabilities, practical guidance, and results most relevant to your workflow.
See province-wide outreach in practice
Review outbreak, screening, research recruitment, and multilingual communication workflows at NL Health Services.
Learn moreSend time-sensitive announcements
Keep communities informed about closures, program updates, clinic availability, and urgent alerts.
Learn moreCollect public health feedback by text
Use simple SMS surveys and polls to gather patient feedback, program input, and satisfaction data.
Learn more