patient engagement
If you’re looking to use SMS services in your pharmacy operations, this step-by-step guide will lead you through the process.
Articles by Josh Taylor
patient engagement
Learn how SMS polling works in healthcare, when to use a text message survey, how to write useful questions, and what to consider for privacy.
patient engagement
There is no single perfect time to text every patient. Use this practical framework to time reminders, preparation instructions, follow-ups, and urgent updates.
practice operations
Ensure SMS compliance in the USA with our guide to navigating spam laws — TCPA, CTIA, opt-ins, opt-outs, and how to avoid fines and violations.
patient engagement
If you want to incorporate SMS into your healthcare facility, consider these best practices as you set up your policies and procedures.
patient engagement
Improve the patient experience and save staff time on unanswered voicemails — SMS appointment reminders might be the way to go.
patient engagement
Many healthcare organizations can let patients text the same phone number they already call. Learn how hosted messaging works, what stays unchanged, and how to prepare your team.